Without knowing what the increase in support requests to our services group would be, we do not want to risk being unable to properly support SMART customers.Ħ. Supporting our customers is extremely important to us.

SMART has not yet assessed the impact on our support services of allowing SMART Notebook to be used on restricted products.

At this time, SMART is unable to guarantee a similar high-quality user experience when SMART Notebook is used with restricted products. We have invested many hours testing our software with our hardware to ensure that SMART can provide complete, easy to use, integrated education solutions. SMART Notebook software integrates tightly with SMART hardware products, such as SMART Board interactive whiteboards.

SMART has built its reputation on delivering a superior user experience.

Why doesn’t SMART normally permit the use of SMART Notebook software on restricted products? SMART restricts how SMART Notebook can be used for several reasons: To enable this, we permit another application, SMART Notebook Express, to be used on any device. We also want to ensure that content created on our platform is accessible to anyone. By providing clear direction on the permitted use of SMART Notebook software, you can make informed purchasing decisions. Why are we communicating to customers about the SMART Notebook EULA? The SMART Notebook software license is designed to offer you choices.

Screen digitizing devices or slates 4.

What is a restricted product? Restricted products include, but are not limited to, any pen- or touch-enabled devices that are not on the licensed product list above.

SMART Response™ interactive response system ģ.

What is a licensed product? The following SMART products are considered licensed products: Users with these products can use the SMART Notebook Express™ web application to work with SMART Notebook files.Ģ. The end user license agreement (EULA) does not permit the use of SMART Notebook software when a computer is connected to a restricted product (a pen- or touch-enabled device not on the licensed product list). For more information about this usage, see questions seven and eight.

SMART Notebook software can also be used on a reasonable number of computers associated with the purchaser that are not connected to pen- or touch-enabled devices. Users are permitted to use the software on any computer connected to the licensed product.

How does licensing work for SMART Notebook software? When an eligible licensed product is purchased, a SMART Notebook collaborative learning software license is included. SMART Notebook™ Software Licensing FAQs 1.

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